FAQs

How can I sign up?

@ On the top right corner, you would find a tab saying ‘Sign Up’. Click on that and you’ll be directed to a form asking for your details. Fill the form and submit all the details. Don't forget to write down your ID and Password so that you don't forget it later.

How can I log in?

@ On the top right corner, near the ‘Sign In’ tab, you’ll find the ‘Log In’ tab. Click on that and you’ll be directed to a form asking for your ID and Password. Fill in the details and you will be logged in.

How can I register for a session?

@ To register for a counseling session, Go to the relevant section’s page under the ‘Be Better’ segment at the bottom of the home page. On that page, you’ll find various options to book the slot by booking the calendar, call, whatsapp or mail. You can choose any of those options to book your session.

How can I choose the right mentor for me?

@ On the page of a specific category, you’ll find various mentors for that particular category on the left side, at the bottom of the page. When you click on the pics of those mentors their individual pages with their introductory video and profile will open up. You can go through them and see for yourself which mentor would suit you best.

Why am I not able to select a single date?

@ As the mentor may not be available on a particular date, we ask you to select a 1 week period during which the mentor can connect with you. The exact day will be communicated to you 24 hours in advance. If you are not comfortable having a session on that day, we will find some other date in that duration to suit your requirements.

Can I reschedule a booked session?

@ Sure, you can reschedule the booked session till 24 hours prior to the booked time.

Can I book sessions with more than one mentor?

@ Of course, you can book as many sessions as you want. Just make sure that the timings are not coinciding.